Customer Testimonials

I recently used MN Residential Mortgage to refinance my home. I primarily worked with Josh Jacobs and Rich Kusick, both of which were a pleasure to work with. They were very professional and extremely knowledgeable about the mortgage industry. They answered all my questions in great detail, but in a way that the lay person such as me could understand. They were also very quick to respond to all the questions I had, which made the whole experience much easier on me. Overall it was an extremely positive experience working with Josh, Rich and the rest of the MN Residential Mortgage team. I will use them for any future mortgage needs and have already recommended them to friends and family. They without doubt earned and deserve the 5 star rating!

- Tony Patsy
Vadnais Heights, MN | February 26, 2014

We have closed multiple deals (both home purchase and re-fi) with Rich and his group and we would highly recommend MN Residential Mortgage. Rich is very helpful from the beginning of the process in outlining the best possible options. He is not tied to any one bank so is always able to shop for the most competitive rates. Once the process has begun, his experienced staff took us up to and through the closing process easily and in a very timely manner. Great result and experience(s) from beginning to end.

- Dave Gehring
New Brighton, MN | February 26, 2014

Working with Josh Jacobs at MN Residential Mortgage has been a rewarding experience for us. He was so helpful and informative and worked to secure us the lowest rate possible when we refinanced. We will certainty bring our business back to MN Residential Mortgage in the future and refer their services to our friends as well. Satisfied Customer

- Mary Jordan
New Brighton, MN | February 26, 2014

We have closed multiple deals (both home purchase and re-fi) with Rich and his group and we would highly recommend MN Residential Mortgage. Rich is very helpful from the beginning of the process in outlining the best possible options. He is not tied to any one bank so is always able to shop for the most competitive rates. Once the process has begun, his experienced staff took us up to and through the closing process easily and in a very timely manner. Great result and experience(s) from beginning to end.

- Dave Gehring
-, MN | September 04, 2014

My fiancé and I worked with Rich through the entire purchasing process of our first home. He was extremely knowledgeable and personable. He helped us to choose the best loan for us and clearly explained the process and how to loan worked so we were able to understand. He and his assistant made sure we had all of the documents and items we needed to make sure we were able to make our closing date possible for the home. Rich also recommended us to our realtor who found us a house in less than a month! Rich was able to answer any questions we had and was more than willing to help us address any concerns or fears we had about buying our first home. I wouldn't use any other company than Residential Mortgage. We love our new home!

- Kayla Lerach
-, MN | September 04, 2014

Rich Kusick and his team at MN Residential Mortgage were amazing to work with throughout the entire home purchasing process! Their ability to patiently guide us through each step left us feeling both well educated and extremely comfortable with our decisions. Without any hesitation, I would highly recommend MN Residential Mortgage to service your residential financing needs. Rich's professional expertise, courteous and personable demeanor, and attention to detail are second to none. Thanks for all of your help, we look forward to working with you again in the future!

- Ryan Kavanaugh
-, MN | September 04, 2014

I would highly recommend MN Residential Mortgage. We recently purchased a new home and everything went very smoothly from start to finish. They had the best rates and were very organized, professional and responsive. I would definitely work with them again.

- Shelly Peschel
-, MN | September 04, 2014

Great work! Rich and his team were friendly, experienced, and helpful. The process of refinancing was much less difficult than I expected due to their great work.

- Bridget Ardoyno
-, MN | September 04, 2014

We have used MN Residential Mortgage for the original purchase of our home, and to refinance. We worked with Rich and (mostly) Josh when purchasing, and exclusively with Josh when we refinanced. Josh and Rich were exceptionally patient with us during our purchasing process. We must have looked at 60 homes before we found the right one. They were always quick answer our questions. The refinancing went smoothly and Josh handled everything. We will definitely go back to MN Residential Mortgage for any future purchasing or refinancing. They are simply top notch.

- Joel Demarais
New Brighton, MN | January 18, 2018

Josh Jacobs at Minnesota Residential Mortgage did an amazing job for me finding the best deal on a unique owner-occupied duplex financing. He not only found a great rate and terms, but he was extremely organized and helpful throughout the process with excellent communication along the way. I couldn't be happier with how smoothly everything went and would absolutely recommend connecting with Josh on any financing needs. As a "do it yourself-er" I'm really glad I used a professional mortgage broker and Josh specifically.

- Jeff A.
Minneapolis, MN | January 18, 2018

This was my first time working with MRM and Josh Jacobs and I couldn't be more happy. It was so easy which is much appreciated when you are making a major purchase like a home. He answered every question we had in a quick timely manner, he made things easy to understand, and he was extremely attentive to all of our needs. I would highly recommend Josh and the MRM Team to anyone looking for these services!

- Carrie Hachey
Andover, MN | January 22, 2018

This is the third time I’ve worked with Josh, doing both original mortgages and refi’s.  Josh is incredibly knowledgeable and detailed and worked closely with me from start to finish. Any questions I had were answered immediately.  In addition the folks that work with him to get the loans finalized were great.  I was never left waiting or wondering and walked away each time confident I got the best both financially and service wise. Wouldn’t turn to anyone else.  

- Nate
Minneapolis , MN | April 07, 2020